Microsoft Dynamics CRM Online & Office 365

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With Microsoft Dynamics CRM Online, you get powerful CRM software delivered as a cloud service, providing instant-on access virtually anywhere, predictable pay-as-you-go pricing and a 99.9% uptime service level agreement (SLA) backed by a service credit regime.


  • Microsoft Dynamics CRM Online simplifies the management experience by providing ongoing application monitoring and maintenance. As a result, your IT staff can focus more on supporting the priorities of your business. 
  • With Microsoft Dynamics CRM Online, staff can quickly deploy and add users at a moment’s notice. This drives rapid business impact, helping customers realise quicker time-to-value. 
  • New versions or updates to the software are easily distributed to users, without the interruption and management of costly patching and upgrades. 
  • Microsoft Dynamics CRM Online is an affordable solution with flexible payment options that helps businesses to forecast costs over time. With pay-as-you-go pricing, you can transform capital expenditures into predictable operating expenses. 


  • Microsoft Dynamics CRM offers the power of choice in deployment. You can implement in the cloud, on-premises, or have your solution privately hosted by one of our partners. You can even change your deployment type, if the need arises. 
  • With Microsoft Dynamics CRM Online, you are able to scale the number of users, based on your business requirements. 
  • The Microsoft Dynamics CRM Online architecture provides customers with complete autonomy over how they manage, configure, and secure their CRM solution. 
  • Customer and user administration features are designed to increase self-reliance. Customers have complete control over all aspects of data structure, user experience, business intelligence, and business process management.


  • Microsoft Dynamics CRM Online has an end-to-end approach to security that begins with the development of the application through to the service’s operations and management. 
  • The solution is managed by highly skilled network operations personnel in Microsoft data centres worldwide, having achieved ISO accreditation and SAS70 Type II attestation. 
  • Microsoft has applied state-of-the-art technology, culture, and processes to maintain consistent and reliable access, security, and privacy for every user. 
  • Although housed in the Microsoft cloud, customer data is owned by the customer and is never used by Microsoft for data mining purposes. 
  • Unlike other hosted CRM solutions, there is no co-mingling of customer data. Customers are provisioned with their own 


  • Microsoft’s considerable operational expertise and investment in cloud services deliver peace of mind. 
  • Microsoft offers a global data centre footprint with facilities located throughout the world that are managed and operated directly by Microsoft. 
  • Many aspects of the Microsoft Dynamics CRM Online system are configured in a redundant manner to eliminate single points of failure. 
  • Microsoft provides a 99.9% uptime service level agreements (SLA) for Microsoft Dynamics CRM Online backed by a service credit regime. 

Microsoft Office 365

Explore what Office 365 can do this for your business

  • email and calendars
  • a professional website for your business
  • File sharing and managing projects
  • Instant messaging, presence, and web conferencing
  • Mobility, anywhere access on nearly any device*
  • your data is safe and private

Next steps:

To find out more about how OpenPlanSoftware can help improve how Software works for your Business , Ask us a Question, Request an online demonstration or call us on +61 2 9460 6460.

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